DuPont Clinic is committed to protecting your privacy. This privacy policy (the “Policy”) explains how DuPont Clinic collects, uses, and discloses personal information about our patients. By opting into our texting services, you agree to the terms of this Policy. DuPont Clinic reserves the right, in its sole discretion, to modify or change this Policy at any time with or without prior notice to you. This Policy, and any changes, are effective as soon as posted. Your continued use of the texting services following the posting of any changes to the Policy constitutes your full acceptance of these changes.

“Personal Information” is information that individually identifies you, such as your mobile phone number or your name, as well as any Personal Information that you choose to include in messages you send through the texting services.

Collection of Personal Information 

We may collect Personal Information directly from you through our “Request An Appointment” form, over the phone, or through the texting services. Personal information we collect directly from you may include, but is not limited to, your first and last name, email address, and phone number.

Use of Personal Information 

We use information collected directly from you to provide you with patient support. They include, but not limited to:

• Appointment details
•  Medication details
• Cost notifications

Disclosure of Personal Information 

We will not rent or sell your Personal Information to other companies or individuals. Phone numbers obtained by SMS consent are not shared with any third parties or affiliates for marketing purposes. We may use or disclose such information in these limited circumstances:

• We have your consent to share your information.
• We believe it necessary to share Personal information to investigate, prevent, or take actions regarding situations involving potential threats to the physical safety of our staff.

Retention of Personal Information 

DuPont Clinic will retain your Personal Information as long as is necessary for the purposes set out in this Privacy Policy.

Text Message Communications 

A user may opt-in by:

•  Agreeing to receive text messages in our online form
• Texting OPT IN or SUBSCRIBE to 202-844-2004.

If you wish to stop receiving text messages from DuPont Clinic, reply OPT OUT or UNSUBSCRIBE to any text messages sent from us.

Questions or Concerns? 

If you have any additional questions regarding this Policy, please feel free to contact us by texting us HELP to 202-844-2004.